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How to deal with angry clients or customers
October, 15, 2019
October, 15, 2019
Have you ever come across passengers who are unhappy with their flight experience? The issue may relate to something simple such as the meal they received or being seated next to someone they can’t tolerate? Such incidents can be very stressful especially at 30,000 feet above ground level in an environment with there are less oxygen and more overcrowding. This combination can easily escalate into verbal abuse or worse, physical fights.
How to cope with death & grief
October, 15, 2019
October, 15, 2019
Grief is a universal, natural and normal response to such a sudden and significant loss. Our grieving process usually depends on the closeness of our relationship with the person. It is important to understand the grieving process to give us the strength to help us cope and recover from any type of grief.
Relaxation Deep Breathing for Stress
July, 18, 2019
July, 18, 2019
Deep diaphragmatic breathing exercise is a relaxation technique that helps to signal our body that it is safe to relax. This exercise helps us to achieve slower and deeper breathing (which breathing in all the way down to our diaphragm/stomach area).
Tips to Relieve Stress among Cabin Crew
June, 12, 2019
June, 12, 2019
A survey in 2005 found that 21% of cabin crew described their jobs as ‘quite ‘or ‘very’ stressful. There is a large amount of stress that pilots and cabin crew face during their duty time which is not apparent to the public.
Meditation for Stress and Anxiety
June, 12, 2019
June, 12, 2019
Mindfulness meditation has become more popular in recent years to help people cope with stress, anxiety, insomnia and anger management. The practice involves sitting comfortably, focusing on your breathing and then bringing your mind’s attention to the present without drifting into concerns about the past or future.
Progressive Muscle Relaxation Technique
June, 12, 2019
June, 12, 2019
Progressive Muscle Relaxation (PMR) is a technique that is found to be helpful when it comes to reducing stress and anxiety in our body by having the person to slowly tense and relax the muscle. This exercise can help the person to achieve immediate feelings of relaxation
Practice the 4A's of Stress Management
June, 12, 2019
June, 12, 2019
While stress is an automatic response from your nervous system, some stressors arise from expected situations such as meeting monthly work targets or driving during rush hours traffic jam. When facing such predictable situations, you can do one of two things:; either change the situation or change your reaction to the situation
Meditation to help you sleep
June, 12, 2019
June, 12, 2019
Tiredness or feeling sleepy during work time can affect your productivity, mental state and physical health. Research suggests that Mindfulness Meditation (a mind-calming practice that focuses on breathing and awareness of the present moment) can help people improve their sleep habits resulting in less insomnia, tiredness and even stress
Shift work causing sleep problems
June, 12, 2019
June, 12, 2019
Most people have a regular sleep schedule (also read our article on Healthy Sleep Schedule Tips) whereby you sleep and wake up around the same time every day. However, when your new job involves shift work, your sleep schedule will need to change.
Healthy Sleep Tips
June, 12, 2019
June, 12, 2019
Being thrown off your sleep schedule for even a day or two can have negative effects on your health. It’s important to adopt and implement sleep habits that promote good health. That’s why we have put together a list of some of our favourite and most effective healthy sleep habits that can be part of your regular routine
Dating 101 for long distant workers
June, 12, 2019
June, 12, 2019
Let’s be honest, relationships are hard. In most circumstances where we have 9 to 5 jobs, juggling our responsibilities and our relationships is hard enough, what more when the job requires you to travel for work?
Being away from home does not ruin relationships
June, 12, 2019
June, 12, 2019
Although being in the aviation business means a lot of time physically in different countries away from home, it does not mean that your relationship with your partner and family should suffer. The research has even shown that long-distance couples tend to have more or less the same level of satisfaction in their relationships than normal couples living together.
Choosing between relationship and career
June, 12, 2019
June, 12, 2019
The decision to become a Cabin Crew can be a potentially life-changing decision and as such you obviously need to give it some serious thought. It may provide you with a fantastic opportunity to improve yourself as a person and get onto a career which has no limits. However, you may face some disapproval from your parents or your partner who may not like the idea of you being away a lot of the time